Yesterday we talked about the financial bleeding of idle employees. Today, we lay the foundation to stop it.
The biggest bottleneck in creating a user isn't typing the name; it's knowing who needs to approve it.
In a manual process, HR sends an email. The email gets lost. The manager is on vacation. IT waits. The new hire waits. It is a "Black Hole."
How do we teach JDE to navigate this map?
Step 1: The Map (UDC or Cross-Reference) We configure a UDC or a Cross-Reference (RefX) table mapping Business Unit to Manager Address Book Number.
Step 2: The Safety Net (Crucial Strategy) What happens if the UDC is empty? Or if someone forgot to update the manager for a new department? Normally, the process crashes. As Architects, we anticipate failure. We will program a Fallback Logic: "If you don't find a specific Manager in the RefX, default to the Head of HR."
This ensures the process never gets stuck in limbo. Ideally, the message goes to the right boss. Worst case, it goes to HR. But the flow continues.
Tomorrow, we start the engine.
Mario.
