I once worked for a chemical company where logic went to die on Friday afternoons.
A massive client placed a critical order. But there was a problem. A "huge" financial risk. The client had exceeded their credit limit by exactly €100.
JD Edwards did what it was programmed to do: It slammed on the brakes. Code C1. Order Held.
The truck was at the dock. The driver was looking at his watch. The client was screaming on the phone. And the system sat there, stubbornly protecting the company from a €100 risk while risking a million-euro relationship.
The truck left empty. The delivery was delayed. The client was furious. All because the software lacked common sense.
If you know someone whose JDE operations are blocked by trivialities, pass this on. If this happened to you, hit reply.
